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Support Ticket

Please read/search our knowledgebase and FAQ pages for immediate answers to common questions.

All support issues require a customer ID as proof of purchase so that we can promptly answer your technical support questions and escalate to a high level technician. If you cannot find your customer ID, there is a forgot password page on the customer login page which will look up and send you your customer ID. If you still cannot find it, email us the company name, company address that purchased the software including the email address and date it was purchased, and we will attempt to find your customer ID and send it to you.

To check when your paid support expires, check the "expiration date" on your customer account page. To renew support click the "renew" button next to the expiration date in your customer account page.

If you need assistance with any of our applications, please submit a support ticket using the form below. We'll get back to you right away.

Please fill out the form below as completely as possible. If you would also like to send us a screenshot or a copy of your database, please send them to us at tech@classapps.com.

We look forward to helping you!

* = Required
Name:
Customer ID:
Email:*
Confirm Email:*
Phone Number:
Product:	SelectSurvey.NET SelectSurveyASP Advanced SelectSurveyASP Classic
Version:
Subject:	Give a brief, one-line description of the problem
Database:	Access SQL Server Other (please specify below)
URL:	Specify the URL where the application is installed.
Problem:*	Please provide as much detail about the problem as possible. Include any error messages, and describe the steps to reproduce the problem.
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