Frequently Asked Questions

Pre-Sales Questions

What makes SelectSurvey.NET better than other survey applications?
SelectSurvey.NET has all the features you would expect in a world-class survey application at only a fraction of the price! Check the competition and find out for yourself!

Can I pay for the software using a purchase order?
Yes, we gladly accept purchase orders. Click the "Quote" button next to the product to print out a quote, then fax us the purchase order, along with the quote to 1-800-774-4876, or contact us at for more information. If the purchase order is not paid within 30 days, your license will be revoked.

Do you offer a discount for non-profit and academic institutions?
Yes, we offer a discount off of our already low price for both non-profit and academic institutions. Please contact us at for more information.

Can I pay for the software using a wire transfer?
Yes, please contact us at for wire transfer information.

How will I receive my SelectSurvey.NET software?
If you are purchasing the "on-premise software", once your purchase has been confirmed, you will immediately receive an email with a download link. You simply download the specified file, unzip it and put the files on your web server.

Do you have a guarantee? What if I'm not happy with SelectSurvey?
We offer a 30 day free trial to try out the software before you buy. Email to obtain a free trial.

How do I know if SelectSurvey.NET will run on my web server?
SelectSurvey.NET runs on any Windows web server that has Microsoft .NET framework version 4.5 or higher installed. To know for sure, just ask your system administrator or Internet Service Provider if you have a Windows server with .NET version 4.5 or higher installed.

I do not have a web server available. Can you recommend a good web hosting company?
Yes, you can purchase our cloud SaaS software as a service The hosting service is all inclusive and also includes support; we handle all of the server software updates and database backups for you. There is also an option for Active Directory integration and dedicated server pricing if you want access to the server.

How do I install SelectSurvey.NET on-premise software?
Installing SelectSurvey.NET is extremely simple, and generally takes less than 30 minutes. All that is required is to download the appliation, unzip the files, copy or FTP them to your web server, and set a few configuration variables. Both versions of the application come with a thorough installation document that explains each step in great detail.

Can I have a demo copy of the application to try on my own computer before I purchase?
We offer a 30 day free trial, contact for a demo!

Miscellaneous Questions

Can I create surveys in SelectSurvey.NET in a foreign language?
Yes. SelectSurvey.NET contain built-in functionality to support most character sets. For character sets not supported by the application, you can customize the application with just a few lines of code to support the new character set.

Can I change the look and feel of my surveys?
Yes. The look and feel of each survey is extremely customizable. Each survey is associated with a template, and any template can be used and re-used on more than one survey. The templates contain over 50 look and feel attributes, thus controlling every single visual aspect of your survey, including all fonts, colors, sizes, border, alignment, logo, etc.

Can I change the look and feel of the entire application?
Yes. SelectSurvey has a built in white label branding page so you can update without any programming knowledge.